When you have something to say, say it well or not at all. You have precious seconds to get past the reader's thoughts of " 'So what?' or by 'And how is this relevant or important to me?'" If you would like a refresher on good technical writing or perhaps struggle in this area, either way, here are two good books to read and keep on your business bookshelf. We use these books in our Technical Writing class. One is "Be a Brilliant Business Writer, Write Well, Write Fast, and